SureStay Hotel by Best Western Florence, Florence Hotels

Name: SureStay Hotel by Best Western Florence
Address: 8075 Steilen Dr, Florence, Kentucky, 41042, United States

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Fast facts

Check in from	16:00
Check out by	11:00
Breakfast	Breakfast available.
Pets	Pets allowed with extra charge.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Air conditioning

Fitness centre

Front desk 24 hour

Non-smoking

Exclusive facilities

Pets allowed

Accessibility

Disabled facilities

Business facilities

Business centre

Food and drink

Microwave

Teahouse

Lobby bar

Breakfast room

Healthcare

First aid room

Hotel and outdoor facilities

Laundry

Smoking areas

Non-smoking

In the rooms

Hairdryer

Desk

Air conditioning

Heating

Media and technology

Fax

Photocopier

Services

Express check-out

Front desk 24 hour

Wake up call

Room service

Safe deposit box

Express check-in

Multilingual staff

Sport and fitness

Gymnasium

Fitness centre

Transport and parking

Parking

Outdoor parking

WiFi and internet

WiFi in common areas

Wi-Fi

Internet access

More about SureStay Hotel by Best Western Florence

SureStay Hotel by Best Western Florence

Located off Interstate 75, this Florence, Kentucky hotel offers a daily continental breakfast and rooms with free Wi-Fi and a cable TV. The Cincinnati/Northern Kentucky International Airport is just a 15-minute drive away.

Ratings and reviews

Cleanliness2.7

Location3.7

Service3.3

Rooms2.7

Value2.9

Sleep quality3.1

Traveller reviews

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Mentioned by travellers

Comment: 29 Mar 2025

Stayed in: Mar 2025

It was a good value for the price. The breakfast was better then expected with more options than prepackaged pastrys and granola bars.

Comment: 28 Mar 2025

Stayed in: Mar 2025

I didn’t expect much for the price, but still the experience was not good. First, after check-in, as I approached the room, I discovered the room was already open. I searched the room a bit and I decided just to take the room because I was already tired. However, it seemed something was not right.
As I slip into the bed, I felt itchy. I don’t know if it was bed bug or what but I couldn’t sleep. I ended up sleeping on the chair.
Lastly, the bathroom was not clean.
I usually don’t give 1 or 2 starts especially for this price, but the experience staying here was not pleasant.

Comment: 17 Feb 2025

Stayed in: Feb 2025

I checked in to this hotel yesterday 2/15/25
I stayed a total of 45 minutes before i got the heck out of there. The room was extremely disgusting! Hair on the bed bedpreads and i killed a roach 10 minutes after I checked in. Also, they were working on the water heater, and there was no water.
Save yiur time and money and stay at the Holiday Inn. Thats where I ended up staying.

Comment: 25 Jan 2025

Stayed in: Jan 2025

Just go ahead and sleep in your car.
This is the worst hotel in America
There were roaches in the room. The showerhead was about to fall had very little pressure
The electrical outlets did not work
They put laminate flooring over carpet and you can see the carpet peeking through
I got in my room. There was still trash in the can.
The only reason why I stayed there is because it was not refundable
I cleaned it with bleach, disinfecting spray, and 91% alcohol
The sheet needed to be thrown away
They were thin as the toilet paper
The whole building needs to be shut down
And the fact that it’s $100 a night it’s a disgrace to humanity

Couple

Comment: 1 Jan 2025

Stayed in: Dec 2024

Avoid This Dirty Hotel at All Costs

The filthiest hotel I’ve ever been in. Smell of smoke everywhere. Found food crumbs and a used dental floss plastic thing in the bed under the sheets. Moved to another room with stained sheets and 2 stained bath towels. Sheets changed with new but didn’t notice stained smelly towels till the next morning. Wouldn’t even attempt to eat anything at their so called breakfast.
We can’t believe Best Western has their name on this property.

Location

3.7

8075 Steilen Dr, Florence, 41042, United States|2.83 km from Shang-Gri-La Salon

10 things to dowithin 1.47 km

2.83 km

2.36 km

2.51 km

0.78 km

Check in and check out

Check in from:

16:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast options

Western breakfast

Breakfast price

Please contact hotel for price information

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods

This hotel accepts the following payment methods: