Embassy Suites by Hilton Fayetteville Fort Liberty, Fayetteville Hotels

Name: Embassy Suites by Hilton Fayetteville Fort Liberty
Address: 4760 Lake Valley Dr, Fayetteville, North Carolina, 28303, United States

Rs 46,946

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All taxes and fees included

Double room

Double room

Double room

Double room

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Fast facts

Check in from	15:00
Check out by	11:00
Breakfast	Breakfast available.
Pets	Pets allowed with extra charge.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Front desk 24 hour

Exclusive facilities

Pets allowed

Accessibility

Lift

Disabled facilities

Wheelchair access

Business facilities

Meeting facilities

Business centre

Food and drink

Bar

Restaurant

Banqueting service

Healthcare

First aid room

Hotel and outdoor facilities

Non-smoking

Laundry

In the rooms

Air conditioning

Heating

Media and technology

Fax

Photocopier

Services

Multilingual staff

Concierge

Safe deposit box

ATM

Express check-out

Front desk 24 hour

Luggage storage

Express check-in

Room service

Cash machine

Sport and fitness

Pool

Fitness centre

Indoor pool

Transport and parking

Parking

WiFi and internet

WiFi in common areas

Internet access

Wi-Fi

More about Embassy Suites by Hilton Fayetteville Fort Liberty

Embassy Suites by Hilton Fayetteville Fort Liberty

Located 15 minutes’ drive from central Fayetteville, this hotel is less than 10 miles from Fort Bragg. Features include an atrium lounge and a cooked-to-order breakfast.

Ratings and reviews

Cleanliness

4.5

Location

4.5

Service

4.5

Rooms

4.5

Value

4.5

Sleep quality

4.5

Traveller reviews

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Mentioned by travellers

Couple

US

Comment: 13 Jan 2025

Stayed in: Jan 2025

Comfortable.

The hotel looks very grand on the outside. The inside is really catering to conference rooms. The hotel rooms are rather plain. I am used to an Embassy Suites being grand with a lobby that has plants and water features and a tall interior. I was disappointed that the lobby was plain. Usually the restaurant in an Embassy Suites is a destination unto itself, this one is just a cafe. So the lobby area, overall disappointing.
The made to order breakfast is really just an omelette with your choice of ingredients. It was really good! Then self serve continental breakfast is typical hotel breakfast with cereals, oatmeal, eggs, sausage, fired potato, pastries, fruit, yogurt, juice, coffee... typical.
There is also an evening reception every day from 5:30pm to 7:30pm. We got there too late to see what that was like, but I like that it is every night.
The room was clean and comfortable but kind of dark. We had an L-Shaped king side room, it was a little cramped for 2. If you sit on the couch, you can;t see the TV really good. The person in the bed in the middle of the room has the best TV view.
The bed was very comfortable, VERY Comfortable.
In the bathroom we struggled with the hot water staying hot. The shower and sink would barely warm up, then slowly get colder until it was cold, then it would warm up again. It took a little bit to figure it out.
Down the hall there was a party going on loudly in what was a larger room. We could hear them all up and down the hall as soon as we got off the elevator, and there were party streamers flowing into the hall at the door. We saw a group of about 15 people going into that room coming from the pool. Luckily they were father down the hall from our room and we could not hear them with the door closed.
The pool and spa was indoors, the pool had a cute waterfall.
I would stay again but I would choose a bigger room and make sure I made it to the evening reception!

Family traveller

Comment: 28 Jan 2025

TERRIBLE

Terrible experience with bed bugs and management. Talked to manager Mylyn Noriega Sargent and she stated that I brought my own blankets from home and they had the room checked for bedbugs but could not find anything other than dead bugs. I have pictures, I picked some of the bugs up and put on a paper towel and showed management which they snatched the paper towel out of my hand and kept. They moved us to another room and told me I was responsible for my own washing of clothes (I did not want to bring them home) so I spend my whole day Saturday in the laundry washing and drying clothes. No one helped me move any of my stuff to the other room the Embassy provided, there were 4 adults and 2 children and I was the only one that was able to pack everything up and move which took me several trips to get to another room and I have had 7 back surgeries and am limited with lifting and walking. The management on duty at the time acknowledged the bed bugs and all the pubic hair on the mattresses but after I tried to at least get compensated for all my laundry the story changed. Also the management on duty first told me to leave everything and they would get it washed and dried in their commercial equipment so we could make sure none went home with us. After speaking with Mylyn, she made me sound like a nasty individual that brought these from home and she was so condescending. First of all if that was the case my daughter's house would have been infested also and that is not the case. I am employed with a company that does a lot of government work, anywhere from Blackhawk Helicopter Blades to Nuclear Parts and I have many of recommendations to show that I would not treat anyone the way that I was treated and let alone the stories changing numerous times from Embassy staff. I am 61 years old and this is the first time I have ever filed a complaint but feel like I was treated like a filthy individual.

Comment: 5 Jan 2025

Stayed in: Jan 2025

Long wait to check in as we couldn’t find a front desk person, only 1 town in the room and no shampoo or conditioner in the room, and no staff to fill it at 5 am. Mighty pricey hotel to be so slck

Comment: 2 Jan 2025

Stayed in: Dec 2024

The hotel itself was nice except: the lock on the exterior door to the rear parking lot did not work (couldn’t open the door from the outside); water in my morning shower was only lukewarm; snack at the manager’s reception were less than….
When I spoke to the desk agent about the rear door, he gave an argument ad told me that it was tricky and one had to know how to use it. Perhaps the hotel should get it fixed??

Comment: 29 Dec 2024

Stayed in: Dec 2024

A very unusual mistake happened that frightened us a lot. I’m disappointed that the manager will only refund us half. However, the property is gorgeous and breakfast delicious, so we would definitely stay again!

Excellent location

4.5

4760 Lake Valley Dr, Fayetteville, 28303, United States|1.74 km from Changs Fish Market

10 things to dowithin 1.70 km

1.73 km

1.00 km

Transportationwithin 9.02 km

9.02 km

Airportwithin 12.70 km

11.02 km

12.70 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast options

Western breakfast.

Breakfast price

Please contact hotel for price information.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods

The hotel accepts the following payment methods: