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SureStay Plus Hotel by Best Western Durham Medical Center

+ 30

Rs 57,995

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1 night

All taxes and fees included

on Agoda
Rs 57,995
a night

Double room

Non refundable
Breakfast included
on Booking.com
Rs 58,120
a night

Double room

Non refundable
Breakfast included
on Trip.com
Rs 57,994
a night

Double room

Non refundable
Breakfast included

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Fast facts

Check in from		15:00
Check out by		11:00
Breakfast		Breakfast available.
Pets		Pets are not allowed.
Children		Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour

More about SureStay Plus Hotel by Best Western Durham Medical Center

SureStay Plus Hotel by Best Western Durham Medical Center

SureStay Plus Hotel by Best Western Durham Medical Center features a complimentary continental breakfast with hot items, an outdoor pool, and a fitness centre. Free WiFi access is available.

Ratings and reviews

Cleanliness
2.8
Location
2.9
Service
2.8
Facilities
2.9

Traveller reviews

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Mentioned by travellers

Comment: 16 Aug 2024

Stayed in: Aug 2024

Standard set of room amenities plus breakfast no lobsters alas but omelette, sausage, biscuits, waffles, coffee 3 roasts x regular/decaf, juice. Kinda a start
Beds are nice , 4 great pillows on a bed.
Not sure about neighborhood but Entrances to floors require room key. Inside feels safe.

Comment: 22 Jan 2025

Stayed in: Jan 2025

Front desk clerk was very polite at check in. The room was not very clean. The floor looked like it had never met a mop. The bathtub was gross. We were too tired to do anything else so we sprayed the bed down with alcohol and didn’t use the covers.

Comment: 20 Oct 2024

Stayed in: Oct 2024

The hot water didn’t get hot in my room the first night. I figured I’d try again the next day and it still was barely warm. The front desk said they would let their manager know when they get here at 10:30.
I also asked for a do not disturb sign yesterday and the front desk said, "they don't do that here, they do things differently" and they assured me no one would be in my room. The room next to me had a sign, however.
I came back to my room Saturday and someone had been in it (I specifically requested that no one come while I'm there)
The 3rd floor has smelled like marijuana since Friday.
The elevator stopped working last night. I asked for assistance getting my luggage down the stairs when checking out since the elevator didn’t work and I was on the 3rd floor but the front desk apologized and said they couldn’t help.

Comment: 14 Oct 2024

Stayed in: Oct 2024

I stayed for two nights from out of state. I got to my room and it immediately smelled like someone just smoked a cigarette/green in the room. The gentlemen that worked that night/morning was soooo great. He went above and beyond. The second night i get back and the elevator was out but that was here nor there. I get up to my room on the 3rd floor and again the extreme smell of smoke. The next morning I pack up my stuff, head to the door of my room, and there was a roach alive on the floor. Then had to drag all my luggage down three flights of stairs. The stairs were unfortunately located in the back of the building and my vehicle in the front. The lady at the front informed me I could NOT go through the lobby to my vehicle that I had to walk around the entire building. It was an extreme inconvenience and a bit of a struggle to have to drag three large bags around 75-100yds. I could go in the lobby to get breakfast the second morning but so I guess it is a security thing. I don’t know.

Comment: 7 Sep 2024

Stayed in: Sep 2024

THIS PROPERTY IS THE WORST. ROACH INFESTED AND RUDE DESK STAFF. AND THE BREAKFAST IS ALWAYS GONE BEFORE 8. THEY DO NOT REFILL. CHARGE $20.00 FOR BOOKING ONLINE. NOT A DEPOSIT YOU DONT GET BACK. PRICE GOES UP DAILY. SAM IS RUDE. YELLS OVERTALKS AND ROLLS HIS EYES AT THE GUEST. HE TOLD A GUEST TO JUST SHUT UP OR GET OUT. I WOULD NEVER RECOMMEND THIS PLACE TO NOONE. THE HEALTH DEPARTMENT NEEDS TO GET INVOLVED. ROACH AND SPIDER INFESTED.

Location

2.9

3710 Hillsborough Rd, Durham, 27705-2906, United States|2.92 km from Duke University Chapel

10 things to dowithin 1.84 km

2.92 km
1.79 km
0.96 km

Transportationwithin 5.37 km

5.37 km

Airportwithin 22.88 km

22.88 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast options

English breakfast.

Breakfast price

Please contact hotel for price information.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logo

Cash

SureStay Plus Hotel by Best Western Durham Medical Center: FAQs

We don’t have any information about restaurants at SureStay Plus Hotel by Best Western Durham Medical Center, please check with them when booking.
At SureStay Plus Hotel by Best Western Durham Medical Center you can check in from 15:00, and you'll need to check out before 11:00.
Yes, there is parking available at SureStay Plus Hotel by Best Western Durham Medical Center.
SureStay Plus Hotel by Best Western Durham Medical Center is 5.9 km away from Durham city centre.
SureStay Plus Hotel by Best Western Durham Medical Center is in Durham, United States and is 5.9 km away from Durham city centre.

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