Best Western Charleston Inn
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 11:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Front desk 24 hour
Restaurant
More about Best Western Charleston Inn
Best Western Charleston Inn
The newly renovated Best Western Charleston Inn is an ideal Charleston hotel. Best Western Charleston Inn offers everything you are looking for in a Charleston hotel.
Ratings and reviews
Cleanliness4.3
Location4.3
Service4.5
Rooms4.2
Value4.2
Sleep quality4.4
Traveller reviews
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Mentioned by travellers
Comment: 8 Mar 2025
Stayed in: Mar 2025
Staff were amazing. Nikki at breakfast sammy and joanne at the front desk . Thanks for doing great.
Couple
Comment: 23 Mar 2025
Very basic hotel convenient location
The photo is beautiful as is the outside property but the hotel is dated. Lobby is nice but not large. The check in was a time wasting hassle as the housekeeping had cleaned most of the many available rooms when I went to check, with doors open and all done, but NONE were reported clean to the lobby, so the n
ice lobby lady was completely in the dark. The warm Breakfast was the usual BW watery fake egg mix plus sausage patties, no potatoes or interesting sides. Dining room was nice. The room was very basic but space was good and furniture was fairly new. Location close to many food places, airport and historic Charleston, a bit far from beaches like 1/2 hour + and some traffic. I was charged for the deposit amount in error though I didn't owe anything, so careful about the bookkeeping. The hotel could be really decent but missed opportunities.
ice lobby lady was completely in the dark. The warm Breakfast was the usual BW watery fake egg mix plus sausage patties, no potatoes or interesting sides. Dining room was nice. The room was very basic but space was good and furniture was fairly new. Location close to many food places, airport and historic Charleston, a bit far from beaches like 1/2 hour + and some traffic. I was charged for the deposit amount in error though I didn't owe anything, so careful about the bookkeeping. The hotel could be really decent but missed opportunities.
Hotel response
Comment: 28 March
Dear Guest,
Thank you for your feedback. We're glad you enjoyed our convenient location and the beauty of our property. We apologize for the check-in delay and any inconvenience it caused. Your comments on breakfast and housekeeping are valuable, and we’ll work on improving communication and variety. We also regret the deposit error and will ensure better accuracy in the future. Your insights help us enhance our guest experience, and we appreciate your stay. We hope to welcome you again.
Sincerely,
Management Team
Thank you for your feedback. We're glad you enjoyed our convenient location and the beauty of our property. We apologize for the check-in delay and any inconvenience it caused. Your comments on breakfast and housekeeping are valuable, and we’ll work on improving communication and variety. We also regret the deposit error and will ensure better accuracy in the future. Your insights help us enhance our guest experience, and we appreciate your stay. We hope to welcome you again.
Sincerely,
Management Team
Couple
Comment: 22 Mar 2025
Not a Pleasant Stay
Not a hotel I would recommend unless you are a one and done. TV remote issues, shower issues and lack of response from the staff is not the way to satisfy a customer. Rooms need updating and general maintenance is not their forte. It's ok if you want to rest your head for the night but I would choose another hotel over this one.
Hotel response
Comment: 28 March
Dear Guest,
Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet expectations. Providing a comfortable and hassle-free experience is our priority, and we regret any inconvenience caused by the issues you encountered. Your comments regarding the room maintenance and service responsiveness have been noted, and we will address them with our team to improve. We appreciate your insights and hope to have the opportunity to offer you a better experience in the future.
Sincerely,
Management Team
Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet expectations. Providing a comfortable and hassle-free experience is our priority, and we regret any inconvenience caused by the issues you encountered. Your comments regarding the room maintenance and service responsiveness have been noted, and we will address them with our team to improve. We appreciate your insights and hope to have the opportunity to offer you a better experience in the future.
Sincerely,
Management Team
Couple
Comment: 18 Feb 2025
Great stay! Breakfast is better then your average Continental breakfast!
1st visit to Charleston, SC for a 3-day Valentine's Day weekend and happy to report my stay at this hotel was great! The room was clean & they came to clean it every day, plenty of toiletries (they'll give you more at the front desk if you ask), was mostly quiet, about a 15-minute drive to the heart of Charleston's French Quarter & Battery area & the breakfast was a money saver when vacationing on a budget.
Speaking of breakfast, breakfast either consisted of Scrambled Eggs or Egg & Cheese omelets & some kind of meat, such as Turkey or Pork sausages plus plenty of breads, cereals, fruits & do-it-yourself waffles or Pancakes. Much better then most hotel breakfasts!
My lone complaint is I had some older neighbors placed next door the last night of my stay that decided to place 2 chairs right between our doors & talk very LOUDLY til 1am. Maybe not the hotels fault, but they should make some kind of rules as I saw a few folks do the same around the hotel that same night. A little strange.
Speaking of breakfast, breakfast either consisted of Scrambled Eggs or Egg & Cheese omelets & some kind of meat, such as Turkey or Pork sausages plus plenty of breads, cereals, fruits & do-it-yourself waffles or Pancakes. Much better then most hotel breakfasts!
My lone complaint is I had some older neighbors placed next door the last night of my stay that decided to place 2 chairs right between our doors & talk very LOUDLY til 1am. Maybe not the hotels fault, but they should make some kind of rules as I saw a few folks do the same around the hotel that same night. A little strange.
Hotel response
Comment: 6 March
Dear Jorges,
Thank you for choosing us for your first Charleston visit! We’re thrilled you had a great stay and enjoyed our breakfast; we aim to provide a hearty start to the day. It’s wonderful to hear our clean rooms and convenient location made your trip enjoyable. We do apologize for the late-night noise and appreciate your feedback. We’ll look into ways to ensure a peaceful stay for all guests. We’d love to welcome you back again!
Best Regards,
Management Team
Thank you for choosing us for your first Charleston visit! We’re thrilled you had a great stay and enjoyed our breakfast; we aim to provide a hearty start to the day. It’s wonderful to hear our clean rooms and convenient location made your trip enjoyable. We do apologize for the late-night noise and appreciate your feedback. We’ll look into ways to ensure a peaceful stay for all guests. We’d love to welcome you back again!
Best Regards,
Management Team
Comment: 20 Mar 2025
Stayed in: Mar 2025
Clerk at front desk was very helpful in helping us to order food for delivery
Very good location
1540 Savannah Highway, Charleston, 29407-7845, United States|2.41 km from Citadel Mall
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast menu
Buffet
Breakfast options
American breakfast
Breakfast price
Please contact hotel for price information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This hotel does not accept local guests. All hotel guests must have ID showing a residence at least 40 miles away from the hotel in order to check-in. Rollaways are not available at this location. Must be 21 years old with a valid photo ID and credit card to check-in. Credit card will be authorized for the amount of room and tax plus 100 USD for incidentals for full stay at check in. Cash is accepted at check-out only. Pets are allowed 30.00 USD per night, per pet. Maximum of 2 pets per room.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
This hotel accepts the following payment methods:
Cash
Best Western Charleston Inn: FAQs
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