The Bull's Head Inn

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Fast facts
Check in from | 14:00 |
---|---|
Check out by | 10:30 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about The Bull's Head Inn

The Bull's Head Inn
The Bull's Head is an 18th-century country inn set amidst Shropshire's hills, with stunning views over the Severn Valley, Clee Hills, and the Chelmarsh Sailing Club. Bedrooms at The Bull's Head Inn have free Wi-Fi, a TV and tea/coffee.
Ratings and reviews
Traveller reviews
Comment: 29 Nov 2024
Stayed in: Nov 2024
Good place for overnight stay
Hotel response
Comment: 30 November
Comment: 27 Dec 2024
Stayed in: Dec 2024
Christmas dinner wasn’t what we expected, extremely disappointed

UK
Comment: 25 Nov 2024
Stayed in: Sep 2024
Lovely traditional Inn.
Hotel response
Comment: 28 November
Comment: 12 Oct 2024
Stayed in: Oct 2024
Comment: 7 Oct 2024
Stayed in: Sep 2024
Unpleasant customer service
Oh dear. As Sunday lunch is traditionally roast beef etc., several of our party ordered this. One expects to get succulent pink beef, from a large joint. Not in our case. The beef was more suitable for shoe repairing! This was bad enough - but the reaction to our complaints were something else. It was said, in no uncertain terms, that the proprietors father was a butcher - and they knew how to cook beef! If that is the case, we are glad it wasn't our butcher. No apologies, and a very reluctant offer to replace the beef dish with an alternative (after some discussion).
In fairness, the pork and the vegetables were fine.
But the customer service was greatly lacking.
We may try to use The Dinney again another year - but certainly not The Bull's head!
Hotel response
Comment: 28 November
We are equally extremely proud of our wonderful Staff and your comments regarding 'Customer Service was greatly lacking' is totally unfounded and unjustified, and a slight on the diligent, conscientious, hard working and caring people who receive tremendous Reviews regarding their courteous and polite Customer Service.
Regarding the Beef, not everyone likes their Beef 'Pink', but regardless of that, your comments are again unfounded. We served over forty Beef dinners that day and your complaint was the only one that we received. All of our meat is purchased from 'Beaman Butchers of Bridgnorth', a long established Butcher with an excellent reputation, his Beef is reared at his own farm on the outskirts of Bridgnorth and is of an excellent quality. We employ professional Chefs, they certainly know how to cook Beef.
I note that you have made 71 Reviews on 'Trip Advisor' and only 38 were classified as 'helpful votes', it would appear that you have a penchant for writing Reviews.
We are delighted to note that you will certainly not be returning to 'The Bull's Head'.
Location
Chelmarsh, WV16 6BA, United Kingdom|0.61 km from Saint Peter's Church Chelmarsh
10 things to dowithin 2.51 km
Check in and check out
Check in from:
14:00
Check out before:
10:30
Good to know
Children are welcome at this hotel.
1 year old and under
Children can use extra beds for free.
5 years old and under
Children can use extra beds for an additional charge of GBP 10.0.
5 years old and under
For each room, 1 child can use existing beds for an additional charge of GBP 10.0.
Pets are not allowed.
Breakfast available.
Breakfast options
Western breakfast.
Breakfast price
Please contact hotel for price information.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Cash
Transfer from/to airport available. Cost: 75.00 GBP one way.