Murmuri Residence Mercader
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 11:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Murmuri Residence Mercader
Murmuri Residence Mercader
Murmuri Residence Mercader is situated in the Eixample district in Barcelona. La Pedrera is 300 metres from the property. Free WiFi is featured throughout the property. All units include a satellite flat-screen TV and iPod docking station.
Ratings and reviews
Traveller reviews
Comment: 11 Oct 2024
Stayed in: Oct 2024
Autumn holidays in Barcelona
I contacted hotels.com via email to inquire about how to get a key. I was answered that getting the key without the front desk also seemed strange to the representative of hotels.com! No clarification.
We came up, had to call to solve the key question. Got eventually got us in and the holiday could begin.
Very nice apartment recommended. A wash that was almost tight and a few other little things that make me not give top ratings. But fantastic neighborhood where we had the vast majority of amenities within walking distance.
We will be happy to come back, at least now that we know how to solve the key issue.
Hotel response
Comment: 26 October
Thank you for sharing your experience with us. We’re glad to hear that you enjoyed your stay in our apartment and found it to be very nice and well-located. It’s great to know that you appreciated the nearby amenities and facilities within walking distance.
We sincerely apologize for the confusion regarding the key collection process and any inconvenience it may have caused. Your feedback about the lack of clarity is valuable to us, and we will work on improving our communication to ensure future guests have a smoother experience.
We appreciate your understanding regarding the minor issues you encountered and are glad you still had a wonderful time. We look forward to welcoming you back in the future, now that you’re familiar with the key process!
Warm regards from the very middle,
Comment: 9 Oct 2024
Stayed in: Oct 2024
Perfect location
Every afternoon they put the boxes with breakfast in front of the door of the appartment. This cardboard Box contained a simple but ok breakfast.
Only the endcleaning is included.
Location is very good!
Hotel response
Comment: 26 October
Thank you for taking the time to share your experience! We’re delighted to hear that you enjoyed your 4-night stay and found our digital check-in process convenient, especially after arriving late.
It’s great to know that you appreciated the layout of your apartment, with its two bedrooms and living area. We’re also glad that you found the breakfast boxes satisfactory—our goal is to provide a simple and enjoyable start to your day.
We appreciate your feedback regarding the cleaning services and will take it into consideration as we strive to improve our offerings.
Thank you again for your review, and we hope to welcome you back for another enjoyable stay in the future!
Warm regards,
Comment: 24 Sep 2024
Stayed in: Jul 2024
Murmuri
Hotel response
Comment: 26 October
Thank you for your wonderful review! We’re delighted to hear that you enjoyed our perfect location and found it easily accessible from the airport. It's great to know that you appreciated the lovely area around the hotel.
We’re especially glad to hear that Carlos made such a positive impression during your stay. Our team takes pride in providing excellent service, and it’s wonderful to know that he was so helpful.
We’re also pleased you enjoyed the terrace—it’s a great spot to relax in the city! Thank you for your feedback, and we hope to welcome you back to Murmuri for another enjoyable stay!
Warm regards,
Comment: 24 Feb 2025
Stayed in: Feb 2025
Comment: 2 Jan 2025
Stayed in: Jan 2025
Needs Improvement to meet other standards.
We stayed in room M21 and had several
Issues with apartment heating and hot water. Although the residence support was 24/7 we felt for the price of the apartment the heating and hot water issues were significant and not addressed appropriately to ensure a satisfied rating and experience.
Breakfast was included in our rate but we couldn’t select the options. Instead food was delivered at the end of each day for the next morning and sandwiches would result soggy or not good to enjoy. We ended up canceling the service two days prior to departure with no refund provided and told it was part of our “special rate”. I do recall paying more for the room to include the breakfast.
Overall I would’ve stayed here again if returning to Barcelona - but not sure I will with all the options available at this price point.
Sadly disappointed
Excellent location
Ptge. de Mercader, 13, Eixample, Barcelona, 08008, Spain|0.38 km from Casa Dolors Calm
10 things to dowithin 0.33 km
Transportationwithin 4.15 km
Airportwithin 12.39 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel.
2 years old and under
Children can use extra beds for free.
Pets are not allowed.
Breakfast available.
Breakfast price
Please contact hotel for price information.
Breakfast options
Continental breakfast.
Breakfast menu
Boxed/packaged food.
This property will not accommodate hen, stag or similar parties. A damage deposit of EUR 150 is required on arrival. This deposit is fully refundable upon check out as long as there has been no damage to the property. Touristic License: HB-004738 DC:59 When booking more than 4 rooms, different policies and additional supplements may apply. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
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