Monument Hotel
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Monument Hotel
Monument Hotel
Located on the fashionable Paseo de Gracia, within 5 minutes’ walk from both Gaudi’s masterpieces Casa Battló and La Pedrera, Monument Hotel offers luxury services including a gourmet restaurant and a spa.
Ratings and reviews
Cleanliness5.0
Location5.0
Service5.0
Rooms5.0
Value4.5
Sleep quality4.5
Traveller reviews
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Mentioned by travellers
Family traveller
Comment: 3 Dec 2024
Stayed in: Nov 2024
The Momument Hotel is AMAZING!
Not only is the Monument Hotel Luxurious, but its people are literally second to none! Everything you need is ready for you when you arrive. A VERY special shout out to Steven the Bartender from NY, Mariah the hostess from Mount Tibidabo and Xavi from Barca. These people are EXCEPTIONAL at what they do!
Hotel response
Comment: 5 December
Dear Blair,
Thank you for your kind feedback.
We are thrilled to hear about your wonderful stay at Monument Hotel.
We are delighted that you appreciated the service provided by our dedicated team members, such as Steven, Mariah, and Xavi. Each staff member at Monument Hotel is committed to delivering an unparalleled level of service, ensuring that every guest's stay is memorable and exceeds expectations. Our Verbena rooftop bar, managed by esteemed professionals, is indeed a highlight for many guests who seek to unwind with exquisite gastronomy and cocktails crafted by experts in a vibrant atmosphere enhanced by live music.
We hope to welcome you back for another enjoyable visit.
Best wishes,
Monica Subirats, General Manager
Thank you for your kind feedback.
We are thrilled to hear about your wonderful stay at Monument Hotel.
We are delighted that you appreciated the service provided by our dedicated team members, such as Steven, Mariah, and Xavi. Each staff member at Monument Hotel is committed to delivering an unparalleled level of service, ensuring that every guest's stay is memorable and exceeds expectations. Our Verbena rooftop bar, managed by esteemed professionals, is indeed a highlight for many guests who seek to unwind with exquisite gastronomy and cocktails crafted by experts in a vibrant atmosphere enhanced by live music.
We hope to welcome you back for another enjoyable visit.
Best wishes,
Monica Subirats, General Manager
Couple
Comment: 18 Oct 2024
Stayed in: Oct 2024
Stay at the Monument Hotel!
One of the nicest hotels ever! The amenities, the rooftop, the food, the comfy bed and amazing bathroom are just a few reasons to stay here. Wish we could have stayed longer! Staff was friendly and helpful. Really appreciated the early check-in!
Hotel response
Comment: 19 October
Dear Guest,
Thank you for this lovely review of your stay.
We are truly pleased to hear that your stay with us was memorable.
We are delighted that you enjoyed our wide range of amenities, including the panoramic rooftop, our gastronomic offerings, the comfort of our beds with high-quality Egyptian cotton bedding and Moshy pillows, as well as our elegant bathroom designs with fine bath products. It's also great to know that our team's service contributed positively to your experience, and that we could accommodate your early check-in request.
We hope to welcome you back for another enjoyable visit in the future.
Best wishes,
Monica Subirats, General Manager
Thank you for this lovely review of your stay.
We are truly pleased to hear that your stay with us was memorable.
We are delighted that you enjoyed our wide range of amenities, including the panoramic rooftop, our gastronomic offerings, the comfort of our beds with high-quality Egyptian cotton bedding and Moshy pillows, as well as our elegant bathroom designs with fine bath products. It's also great to know that our team's service contributed positively to your experience, and that we could accommodate your early check-in request.
We hope to welcome you back for another enjoyable visit in the future.
Best wishes,
Monica Subirats, General Manager
Solo traveller
Comment: 28 Feb 2025
The Monument Hotel added to an enjoyable time in Barcelona
The Monument hotel was better than I expected. A friendly and competent staff who always helped me when needed. The breakfast buffet in Glasss is varied and incredibly delicious. (a special thanks to waitress Andrea and hostess Laia, who were both gracious and friendly.) The lobby staff are also great. The rooms are quiet, spacious with comfortable beds, lots of closet space, a nice little balcony, and good A/C. My only criticism is that the shower stall should have some non-slip adhesive as I nearly fell when my foot slipped out from under me while stepping onto the wet shower floor.
The location of the hotel was convenient: it's near two Gaudí houses (la Pedrera is worth visiting); the hotel is two blocks north of a metro station and two blocks south of a great tour-bus stop. I was very pleased with my experience at the Monument Hotel and will definitely return when I next visit Barcelona.
The location of the hotel was convenient: it's near two Gaudí houses (la Pedrera is worth visiting); the hotel is two blocks north of a metro station and two blocks south of a great tour-bus stop. I was very pleased with my experience at the Monument Hotel and will definitely return when I next visit Barcelona.
Hotel response
Comment: 2 March
Dear Guest,
We are truly grateful for your detailed feedback about your stay.
We are delighted that you had such a wonderful experience at our establishment.
It's fantastic to hear that our team members left a positive impression on you. We take pride in our staff's commitment to providing exceptional service. We're also pleased that you enjoyed our breakfast buffet at Glasss. Our chefs work diligently to offer a diverse and delicious selection, including homemade pastries and a variety of international options.
However, we sincerely apologise for the inconvenience you experienced with the shower stall. Your safety is our utmost priority, and we appreciate you bringing this to our attention. We will review this matter with our maintenance team to ensure all necessary precautions are in place for our guests' comfort.
Nonetheless, we're thrilled that you found our rooms to your liking. We strive to provide a comfortable environment for our guests, with spacious accommodations, cosy beds, and modern amenities like efficient air conditioning. We are also delighted that the prime location of our hotel on Paseo de Gracia added to the convenience of your trip.
We would love to have you return for another pleasant stay.
Best regards,
Monica Subirats, General Manager
We are truly grateful for your detailed feedback about your stay.
We are delighted that you had such a wonderful experience at our establishment.
It's fantastic to hear that our team members left a positive impression on you. We take pride in our staff's commitment to providing exceptional service. We're also pleased that you enjoyed our breakfast buffet at Glasss. Our chefs work diligently to offer a diverse and delicious selection, including homemade pastries and a variety of international options.
However, we sincerely apologise for the inconvenience you experienced with the shower stall. Your safety is our utmost priority, and we appreciate you bringing this to our attention. We will review this matter with our maintenance team to ensure all necessary precautions are in place for our guests' comfort.
Nonetheless, we're thrilled that you found our rooms to your liking. We strive to provide a comfortable environment for our guests, with spacious accommodations, cosy beds, and modern amenities like efficient air conditioning. We are also delighted that the prime location of our hotel on Paseo de Gracia added to the convenience of your trip.
We would love to have you return for another pleasant stay.
Best regards,
Monica Subirats, General Manager
Family traveller
Comment: 27 Feb 2025
Lovely, Cosy, Go for It !
First, you cannot find a best location in all Barcelona, in the biggest shopping street of the City.
The Hotel itslef is very good, well decorated and the rooms were very quiet and comfortable at same time. The Bathroom of the Suites were perfect combining a Bath and a Shower.
Equipment are perfect even if we would have prefered a hoted swimming pool in February :-)
Breakfast is really good and you have a very large choice of hot meals cooked at minute for FREE.
Only the Rooftop Bar was so so because the Cocktails (20€) were not really well decorated and originals...
The Best point go to the Service Team who are jus AMAZING. You want something ?? They will do it for you. Kudos to the Door Team who are so lovely with the Kids and the Breakfast Team who just anticipate any need you may have.
We wanted to test the Oria Restaurant (at least) but for Family , the Menu isn't really made for it so we didn't go.
It is mostly the case for Michelin Restaurants but please, if you make the calculation of period of time like Feburary where restaurants are not full, just add 1 or 2 meals for younger travelers and you will see a cash interest ;-)
The Hotel itslef is very good, well decorated and the rooms were very quiet and comfortable at same time. The Bathroom of the Suites were perfect combining a Bath and a Shower.
Equipment are perfect even if we would have prefered a hoted swimming pool in February :-)
Breakfast is really good and you have a very large choice of hot meals cooked at minute for FREE.
Only the Rooftop Bar was so so because the Cocktails (20€) were not really well decorated and originals...
The Best point go to the Service Team who are jus AMAZING. You want something ?? They will do it for you. Kudos to the Door Team who are so lovely with the Kids and the Breakfast Team who just anticipate any need you may have.
We wanted to test the Oria Restaurant (at least) but for Family , the Menu isn't really made for it so we didn't go.
It is mostly the case for Michelin Restaurants but please, if you make the calculation of period of time like Feburary where restaurants are not full, just add 1 or 2 meals for younger travelers and you will see a cash interest ;-)
Hotel response
Comment: 1 March
Dear Bastien,
We appreciate the time you took to provide your feedback.
We are delighted that you had such a wonderful experience with us.
It's fantastic to hear that you found our hotel well-decorated and your room both quiet and comfortable. We take great pride in offering our guests a peaceful retreat in the heart of Barcelona.
However, we apologise that our rooftop bar did not meet your expectations. We appreciate your feedback regarding the cocktails and will share your comments with our bar team to enhance our offerings and presentation where necessary. We also note your suggestions regarding our restaurant's menu options and the availability of a heated pool. Rest assured, we continuously aim to improve our services and your comments are instrumental in guiding our efforts.
Nonetheless, we're thrilled that you were impressed by our service team. Your kind words about our door team's interaction with children and the breakfast team's attentiveness are greatly appreciated. We strive to anticipate and exceed our guests' needs, so it's rewarding to know we succeeded in this aspect. We're also glad that you enjoyed our extensive buffet and the complimentary à la minute hot meals.
Finally, we're pleased that you found our location ideal. Being situated on Passeig de Gracia, Barcelona's premier shopping street, allows our guests easy access to the city's best attractions and luxury boutiques.
It would be a pleasure to welcome you back on a future occasion.
Best regards,
Monica Subirats, General Manager
We appreciate the time you took to provide your feedback.
We are delighted that you had such a wonderful experience with us.
It's fantastic to hear that you found our hotel well-decorated and your room both quiet and comfortable. We take great pride in offering our guests a peaceful retreat in the heart of Barcelona.
However, we apologise that our rooftop bar did not meet your expectations. We appreciate your feedback regarding the cocktails and will share your comments with our bar team to enhance our offerings and presentation where necessary. We also note your suggestions regarding our restaurant's menu options and the availability of a heated pool. Rest assured, we continuously aim to improve our services and your comments are instrumental in guiding our efforts.
Nonetheless, we're thrilled that you were impressed by our service team. Your kind words about our door team's interaction with children and the breakfast team's attentiveness are greatly appreciated. We strive to anticipate and exceed our guests' needs, so it's rewarding to know we succeeded in this aspect. We're also glad that you enjoyed our extensive buffet and the complimentary à la minute hot meals.
Finally, we're pleased that you found our location ideal. Being situated on Passeig de Gracia, Barcelona's premier shopping street, allows our guests easy access to the city's best attractions and luxury boutiques.
It would be a pleasure to welcome you back on a future occasion.
Best regards,
Monica Subirats, General Manager
Couple
Comment: 17 Feb 2025
Lovely hotel, but poor service and handling of issues
We were very excited to book a stay at this hotel after hearing great things. Unfortunately, we didn’t seem to experience what other reviewers have talked about.
Firstly, I should start by saying that the hotel itself
Is lovely and stylish. The entrance was a very pleasant welcome to our stay in Barcelona and the staff on reception were pleasant and friendly.
We checked in at 3pm and were shown to our room, and after travelling all day wanted to get a couple of hours sleep to recharge for the evening. As we laid down loud drilling commenced in the room next to us. We gave it 30 minutes before calling down to reception as we understand that emergencies happen and things can’t be helped. The drilling was so loud that the walls were vibrating. When we called to reception she assured us that the drilling would
Continue for 5 minutes or so and apologised. It continued for a further 20 minutes and immediately after it was constant hammering for another 30 minutes. Not relaxing at all. There was no offer to move us to a different room and not much of an apology.
Considering when we checked in we were told that the hotel wasn’t full occupancy, I was surprised that guests were being put into rooms in such a noisy area of the hotel.
The following morning we woke up to no water. We were unable to flush toilets or wash and clean our teeth. We contacted reception again and were told that they were aware of the problem and had been working on it for a few hours. If this was the case, why were guests not told or offered water to use in the morning? We left the hotel as we needed a break and came back at midday to find that the problem was still ongoing.
As we only had a short stay in Barcelona we opted to move hotels to the Majestic (just down the road). The service we received here was second to none and couldn’t be more different to that of the monument.
Overall, we were really disappointed considering the money that had been spent for us to stay at the monument.
When we changed hotels, the Monument gave us a discount of 50% on the night we did stay and refunded us the remainder of the stay which was kind but it still caused unnecessary stress and inconvenience.
A little pre thought goes a long way when you are experiencing difficulties, but there appeared to be a real lack of client focus at this hotel which was a crying shame.
Firstly, I should start by saying that the hotel itself
Is lovely and stylish. The entrance was a very pleasant welcome to our stay in Barcelona and the staff on reception were pleasant and friendly.
We checked in at 3pm and were shown to our room, and after travelling all day wanted to get a couple of hours sleep to recharge for the evening. As we laid down loud drilling commenced in the room next to us. We gave it 30 minutes before calling down to reception as we understand that emergencies happen and things can’t be helped. The drilling was so loud that the walls were vibrating. When we called to reception she assured us that the drilling would
Continue for 5 minutes or so and apologised. It continued for a further 20 minutes and immediately after it was constant hammering for another 30 minutes. Not relaxing at all. There was no offer to move us to a different room and not much of an apology.
Considering when we checked in we were told that the hotel wasn’t full occupancy, I was surprised that guests were being put into rooms in such a noisy area of the hotel.
The following morning we woke up to no water. We were unable to flush toilets or wash and clean our teeth. We contacted reception again and were told that they were aware of the problem and had been working on it for a few hours. If this was the case, why were guests not told or offered water to use in the morning? We left the hotel as we needed a break and came back at midday to find that the problem was still ongoing.
As we only had a short stay in Barcelona we opted to move hotels to the Majestic (just down the road). The service we received here was second to none and couldn’t be more different to that of the monument.
Overall, we were really disappointed considering the money that had been spent for us to stay at the monument.
When we changed hotels, the Monument gave us a discount of 50% on the night we did stay and refunded us the remainder of the stay which was kind but it still caused unnecessary stress and inconvenience.
A little pre thought goes a long way when you are experiencing difficulties, but there appeared to be a real lack of client focus at this hotel which was a crying shame.
Hotel response
Comment: 18 February
Dear Ross,
We appreciate you taking the time to share your experience with us.
We are pleased that you found our hotel stylish and lovely. Our neo-Gothic inspired mansion, the Enric Batlló House, is designed to offer a warm welcome to our guests. We're also glad you appreciated the pleasant and friendly demeanor of our reception staff.
However, we are truly sorry to hear about the disturbance experienced upon your arrival. In the rare instance of necessary maintenance, we strive to minimise any inconvenience to our guests and deeply regret that this was not your experience. Furthermore, we apologise for the lack of of water during the next morning.Please rest assured that it was an emergency situation that occured on the same day at 7:30am and we could not anticipate and inform all the guests in advance about it. The water was cut immediatelly as we encountered the leakage in order to avoid floods and major damages in the guest rooms. This was certainly not a situation that happend before or something we could anticipate and we understand the frustration it caused.
Nonetheless, we appreciate your understanding regarding the partial refund and discount we provided. It is good to know that our gesture was positively received.
We hope you'll consider giving us the opportunity to provide you with the exceptional experience we're known for.
Best regards,
Monica Subirats, General Manager
We appreciate you taking the time to share your experience with us.
We are pleased that you found our hotel stylish and lovely. Our neo-Gothic inspired mansion, the Enric Batlló House, is designed to offer a warm welcome to our guests. We're also glad you appreciated the pleasant and friendly demeanor of our reception staff.
However, we are truly sorry to hear about the disturbance experienced upon your arrival. In the rare instance of necessary maintenance, we strive to minimise any inconvenience to our guests and deeply regret that this was not your experience. Furthermore, we apologise for the lack of of water during the next morning.Please rest assured that it was an emergency situation that occured on the same day at 7:30am and we could not anticipate and inform all the guests in advance about it. The water was cut immediatelly as we encountered the leakage in order to avoid floods and major damages in the guest rooms. This was certainly not a situation that happend before or something we could anticipate and we understand the frustration it caused.
Nonetheless, we appreciate your understanding regarding the partial refund and discount we provided. It is good to know that our gesture was positively received.
We hope you'll consider giving us the opportunity to provide you with the exceptional experience we're known for.
Best regards,
Monica Subirats, General Manager
Exceptional location
Pg. de Gràcia, 75, Eixample, Barcelona, 08008, Spain|0.36 km from Casa Dolors Calm
10 things to dowithin 0.16 km
0.36 km
0.77 km
1.90 km
Transportationwithin 4.36 km
0.23 km
0.23 km
0.28 km
Airportwithin 12.60 km
12.60 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
2 years old and under
Children can use extra beds for free.
Pets are not allowed.
Breakfast available.
Breakfast price
Rs 11,524 (≈EUR 38.0)/person
Breakfast menu
Buffet.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note when booking more than 6 rooms, different policies and additional supplements may apply. Children up to 12 years of age can stay in existing beds.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
The hotel accepts the following payment methods:
Cash
Transfer from and to airport available. Cost: 250.00 EUR both ways.
Monument Hotel: FAQs
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