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GRANDVRIORESORT Ishigakijima Ocean's Wing & Villa Garden

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Fast facts

Check in from		15:00
Check out by		10:00
Breakfast		Breakfast available.
Pets		Pets are not allowed.
Children		Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Spa

More about GRANDVRIORESORT Ishigakijima Ocean's Wing & Villa Garden

GRANDVRIORESORT Ishigakijima Ocean's Wing & Villa Garden

Offering 2 pools, public baths and 4 restaurants, grandvrioresort ishigakijima ocean's Wing is right on Ishigaki Island’s southwest beaches. The spacious rooms have cool wood floors, a seating area and free internet.

Ratings and reviews

Cleanliness
4.5
Location
3.5
Service
4.0
Rooms
3.5
Value
3.5
Sleep quality
4.0

Traveller reviews

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Mentioned by travellers
Couple

Comment: 23 Apr 2024

Stayed in: Apr 2024

TEEDA's "Ishigaki Beef Teppanyaki Dinner" was good

New building villa: Superior terrace ocean view non-smoking I stayed at Umikaji no Yado for two nights.
It was about 30 minutes from the airport by free shuttle bus.
I was worried because the staff seemed brusque in the emails I received beforehand, but the women at the front desk were kind and relieved.
I had a comfortable stay in a room on the third floor with high ceilings and bright lighting. I could see Taketomi Island and the ferries from the room, and I enjoyed the view. The bath was spacious and there was a washing area and a chair/bathtub, so I could relax. The refrigerator was large with a freezer, and it was nice that there were free drinks.
However, the light at the entrance attracted insects, and I was troubled by the fact that insects would get in every time I went in and out. I thought it would be good to change it to LED or something.
I thought it would be more luxurious to have two sets of towels per person.
I used the large public bath once. I thought the bath in the room was enough. The free ice cream after the bath was nice.
For breakfast, I had a buffet at TEEDA, and the menu was plentiful and I was satisfied. For dinner, we had the "Ishigaki Beef Teppanyaki Dinner" at TEEDA, which was very satisfying. The main dish was Ishigaki beef thigh steak, and the buffet had a wide variety of sushi, sashimi, and snacks, so we were very satisfied.
Solo traveller

Comment: 27 May 2023

Stayed in: Mar 2023

Disappointing

This was my first trip to Ishigaki and I loved the island—but I will not be staying at this hotel again. The room and grounds were lovely, but I was not impressed by the customer service. The trouble began before I started, I booked the same room twice by mistake, but told that I could not cancel the reservation online or over the phone since it was non-refundable. However, they explained that once I arrived, the hotel manager onsite would help me. This was not the case. I explained the situation at check-in, and was directed to call several numbers in as many countries, using my own cell phone. After 45 minutes, the situation was still not resolved. The hotel manager kept insisting that it was my credit card company’s fault and that there was nothing he could do. Instead of offering me any meal vouchers/credits or upgrades, or better yet, researching the issue himself, he asked me to contact yet another customer service line. I asked him if he would mind contacting them instead, as I was very tired and wanted to check in. Several hours later, I checked in again, and he still had no solutions for me. The following day, other hotel guests moved into the adjoining room that I had theoretically paid for. I asked again about getting a refund, or other compensation, but was again informed that there was nothing that could be done. I spent three days at the property, eating meals, doing activities, but not once did I receive an offer for a discount or voucher or upgrade, though I did ask. To add insult to injury, I was told that I would need to pay an additional fee to use the spa at the adjoining facility since I didn’t have a premium room reservation. On my return home, I realized that I had left one of my AirPods and a scarf behind. I called the hotel to ask if they could mail it back to me, but was told I would get a call back from someone who spoke better English. I received no return call, and despite several calls to the hotel to resolve the issues or to get my property back, I have not heard back from them yet. Very disappointing.
Group traveller

Comment: 9 Sep 2022

Beautiful hotel, very satisfied
Family traveller

Comment: 25 Jul 2020

Stayed in: Jul 2020

Don’t stay here unless...

Don’t stay here unless you’re Japanese and you don’t want to swim or go to the beach & you like swimming in a kids pool filled with little children. The room was nice & food delicious but overall we had to call the front desk every morning to ask to have items stocked as they were forgotten or 1/2 filled. The cleaning crew moved baggage & didn’t return items to their place. Overall, we changed our reservation & booked at the Intercontinental which was less money!
Lastly, the hotel offered free pick up & drop off to from airport which is ¥3200 each way. They didn’t inform us but the stopped it due to COVID-19.
The best closest beach is Maesato which is a ¥1600 taxi ride each way. It’s at the foot of the intercontinental! So why stay anywhere else...
Couple

Comment: 9 Jun 2019

Stayed in: Jun 2019

Wonderful stay

The hotel is fantastic. The breakfast buffet is amazing and has so many choices of food. The staff goes above and beyond to make sure the guests are happy. The breakfast staff is great and so kind. I loved my stay at this hotel.

Location

3.5

Arakawa-Funakura 2481-1, Ishigaki, 907-0024, Okinawa Prefecture, Japan|1.88 km from Fusaki Beach

10 things to dowithin 2.32 km

1.88 km
1.58 km
1.04 km

Airportwithin 5.08 km

5.08 km

Check in and check out

Check in from:

15:00

Check out before:

10:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast price

Rs 6,128 (≈JPY 3300.0)/person

Breakfast options

Western breakfast, Japanese breakfast.

Breakfast menu

Buffet.

Important information from the hotel

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests under the age of 18 can only check in with a parent or official guardian. Please note that guests with a tattoo cannot use the public baths. Intoxicated guests are also prohibited from using the public baths. Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability. Airport shuttle service is only offered on advance reservation basis. Please make an electronic reservation through our official website.

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logocard logocard logo

Cash

GRANDVRIORESORT Ishigakijima Ocean's Wing & Villa Garden: FAQs

Yes, GRANDVRIORESORT Ishigakijima Ocean's Wing & Villa Garden does have a restaurant.
At GRANDVRIORESORT Ishigakijima Ocean's Wing & Villa Garden you can check in from 15:00, and you'll need to check out before 10:00.
Yes, there is parking available at GRANDVRIORESORT Ishigakijima Ocean's Wing & Villa Garden.
GRANDVRIORESORT Ishigakijima Ocean's Wing & Villa Garden is 3.7 km away from Ishigaki city centre.
GRANDVRIORESORT Ishigakijima Ocean's Wing & Villa Garden is in Ishigaki, Japan and is 3.7 km away from Ishigaki city centre.

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