Hotel Santika Premiere Bandara Palembang
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Fast facts
Check in from | 14:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Hotel Santika Premiere Bandara Palembang
Hotel Santika Premiere Bandara Palembang
Featuring a garden, massage services and views of city, Hotel Santika Premiere Bandara Palembang is located in Palembang, 17 km from Ampera Bridge. With free WiFi, this 4-star hotel offers a kids' club and free shuttle service.
Ratings and reviews
Traveller reviews
Comment: 28 Feb 2025
staycation
I got room 309 view. It's nice. It's true that Santica Airport view is well known for its lake and pool.
for food diresto is also good in connection with the month of fasting gifted food for sahur
Service okay top deh ❤️
Hotel response
Comment: 2 March
Terima kasih telah berbagi pengalaman yang menyenangkan selama Anda tinggal di Hotel Santika Premiere Bandara-Palembang.
Merupakan hal yang membanggakan bagi kami mengetahui bahwa Anda merasa puas atas keseluruhan fasilitas dan pelayanan yang kami berikan.
Kami sangat berharap akan memiliki kesempatan untuk menyambut Anda kembali baik untuk liburan maupun bisnis di hotel kami.
Salam hormat,
Amanda Dian Sucia
Public Relation
Comment: 27 Feb 2025
Staycation
The room is spacious and nyamann no kendalaaa
For the view I taste great the lake and its pool
Suitable for vacation with family or couple
The food in the rest is also varied and delicious.
Hotel response
Comment: 2 March
Terimakasih Anda telah berbagi pengalaman tinggal yang menakjubkan bersama kami.
Salah satu prioritas utama kami adalah memastikan para tamu mendapatkan pengalaman tinggal yang tak terlupakan. Sehingga tamu akan memilih hotel kami kembali di kesempatan berikutnya.
Sekali lagi kami haturkan rasa terima kasih dan kami selalu menunggu Anda untuk "pulang" ke Hotel Santika Premiere Bandara-Palembang.
Salam,
Amanda Dian Sucia
Public Relations
Comment: 27 Feb 2025
Staycation
The food is also okee variation and service nyaa nice friendly alla reception nyaa pokonya nice si recommendation hotel jnji for families
Hotel response
Comment: 2 March
Terimakasih telah memilih tinggal bersama kami dan terimakasih atas ulasan yang diberikan.
Kami sangat senang Anda menikmati dan merasakan pengalaman yang luar biasa dengan fasilitias dan pelayanan yang kami tawarkan.
Kesan dan komentar Anda tentu saja akan kami sampaikan ke semua karyawan yang saya pastikan mereka akan bangga dan gembira.
Jika Anda berencana untuk berkunjung ke Palembang dan berminat untuk tinggal lagi bersama kami, silahkan menghubungi saya dan saya akan dengan senang hati membantu Anda.
Salam,
Amanda Dian Sucia
Public Relations
Comment: 26 Feb 2025
Staycation
For service at reception nyaa friendly and cepatt
For its view also okee bangett
Nyaa facility supports children
There's no problem what's going on while the room is spacious and clean. All right.
Hotel response
Comment: 2 March
Terima kasih telah memilih Hotel Santika Premiere Bandara-Palembang dan meluangkan waktu Anda untuk berbagi pengalaman positif. Kami senang mendengar bahwa Anda menikmati kunjungan Anda ke Hotel Santika Premiere Bandara Palembang dan memuji layanan yang ramah dari staf kami.
Kami berharap dapat menyambut Anda kembalidalam waktu dekat ini. Sampai jumpa lagi di Hotel Santika Premiere Bandara-Palembang!
Salam hangat,
Amanda Dian Sucia
Public Relations
Comment: 24 Feb 2025
However, the way the staff communicated with guests was an area that needs improvement. While a few staff members were friendly and communicated well, many others lacked clarity and proactivity. This led to an uncomfortable feeling at times, which negatively affected my overall experience.
The swimming pool had a great shape and was a nice feature, but it could be better maintained. It would be helpful if certain areas of the pool were checked and cleaned more regularly to enhance the overall experience.
Would I return? Possibly not. only if there are improvements in the staff’s communication with guests. I can recommend the hotel for its excellent rooms, views, and pool, but I’d suggest waiting until the communication and maintenance improve for a smoother experience.
Hotel response
Comment: 25 February
Thank you for taking the time to review your recent stay.
I am disappointed to hear that our hotel fell short in your experience with the pool and the staff’s communication. We will take your feedback into advisement to improve our hotel for future stays. If you would like to further discuss any of your stay, please reach out to me or our Duty Manager at phone no. 62-711 571 4999.
Kind Regards,
Ida Bagus Gede Suambara
General Manager
Exceptional location
Jl. Gubernur H. Asnawi Mangku Alam No.168-169, Kebun Bunga, Kec, Palembang, 30961, Indonesia|2.26 km from Palembang
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
Pets are not allowed.
Breakfast available.
Breakfast price
Please contact hotel for price information.
Breakfast options
American breakfast, Asian breakfast, Continental breakfast, Halal breakfast.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Swimming pool facilities at this property are unavailable due to the coronavirus (COVID-19).
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