Ascott Macau
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast not available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Air conditioning
Pool
Fitness centre
Front desk 24 hour
Restaurant
More about Ascott Macau
Ascott Macau
Boasting stunning views of Macau, various dining options and swimming pools, Ascott Macau offers accommodation with modern and luxury interiors. It is conveniently located in the bustling central business area.
Ratings and reviews
Cleanliness4.3
Location4.6
Service4.4
Rooms4.4
Value4.2
Sleep quality4.4
Traveller reviews
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Comment: 31 Mar 2025
Best location in macau. Walking distance to MGM and Wynn Macau. Amazing Staff with beautiful smile and kindness. Got an upgrade room this time. Thank U ~
Hotel response
Comment: 2 April
Dear Guest, Thank you for taking the time to share your comments with us following your recent stay at with us. We are pleased to learn that you were satisfied with the stay. We look forward to the pleasure of welcoming you back soon. Thank you!
Business traveller
Comment: 25 Feb 2025
Good facilities and location in the city. The customer service at the reception was professional and courteous.
Hotel response
Comment: 26 February
Dear Guest, Thank you for taking the time to share your comments with us following your recent stay at with us. We are pleased to learn that you were satisfied with the stay. We look forward to the pleasure of welcoming you back soon. Thank you!
Couple
Comment: 17 Feb 2025
the hotel location is good and the room is very spacious. it was a lovely stay and the hotel accomodated our request. overall it was a good stay
Hotel response
Comment: 20 February
尊敬的雅詩閣賓客， 感謝您特地抽出寶貴時間與我們分享您的雅詩閣入住體驗。 本酒店一直以來都致力為客人提供溫暖的服務，您的回饋將成為本酒店提供更完善服務帶來動力。祝安好，謝謝
Couple
Comment: 15 Feb 2025
A clean, comfortable hotel. Nice service, complete facilities, and a strategic location. Recommended
Hotel response
Comment: 16 February
尊敬的雅詩閣賓客， 感謝您特地抽出寶貴時間與我們分享您的雅詩閣入住體驗。 本酒店一直以來都致力為客人提供溫暖的服務，您的回饋將成為本酒店提供更完善服務帶來動力。祝安好，謝謝
Business traveller
Comment: 2 Jun 2024
The hotel rooms need to be updated- they’re worse for wear. Stained furniture, holes in towels, stained carpet. The gym is great. But the saving point to this place is the staff - they’re kind and doing their very very best with a hotel that needs work. Honestly I wouldn’t stay here again unless the owners spend some money and refit it. It’s not to the Ascott standard. The hardest part is getting good staff and they have this so it is strange they don’t do some cosmetic updates and bring this hotel up to standard.
Hotel response
Comment: 2 June
Dear Ascott guest, Thank you very much for taking the time to sharing your recent stay experience. We have read through the review, and I am embarrassed to leaned that we have fallen short to meet your expectations in our cleanliness and room maintenance during your recent stay with us. Base on your review we are going through rectification and make improvements on the respective areas; rest ensure this was not the standard room feature of Ascott Macau. Our sincerest apologies for any inconveniences or unnecessary aggravations that such glitches may have caused. Furthermore; We will definitely share your complement to our colleagues, once again many thanks for bringing your recent experiences to our attention and we sincerely hope to have the pleasure of welcoming you back soon. Thank you
Excellent location
No. 339 Rua Cidade de Braga, Se, Macau, China|0.58 km from Ruins of St. Paul's
10 things to dowithin 2.79 km
0.58 km
0.20 km
0.63 km
Transportationwithin 3.29 km
1.70 km
2.07 km
3.19 km
Airportwithin 57.06 km
6.01 km
57.06 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
from 1 to 17 years old
Rs 18,196 (MOP518) per person per night
Free
Children can stay in existing beds:
17 years old and under
Free
Pets not allowed
Breakfast not available
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Ascott Macau in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). This property will not accommodate hen, stag or similar parties. Outdoor Swimming Pool is closed from Fri 01 Nov 2024 until Thu 01 May 2025 Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. the name on the credit card must match the guest's name when checking in. Name changes are strictly prohibited for any bookings. Otherwise, supplement charge will apply for name changes. For any reservations, an approval code will be obtained from the given credit card for guarantee purpose. If the credit card is invalid, the reservations will be cancelled. When booking 3 rooms or more under the same guest name, different policies and additional supplements will apply. Kindly be informed that Ascott Macau’s Clubhouse will be closed from 19th Dec 2022 to 31st Dec 2022 for the purpose of essential maintenances.
According to Macau Law No. 16/2021, Visitors are required to provide the incoming passenger card issued while clearing immigration, if the card could not provided, guests are not allowed to stay.
This hotel accepts the following payment methods:
Ascott Macau: FAQs
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