Apart Hotel Selenza, Cochabamba Hotels

Name: Apart Hotel Selenza
Address: Avenida Portales 420, Cochabamba, Cochabamba Department, Bolivia

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Fast facts

Check in from	12:00
Check out by	12:00
Breakfast	Breakfast available.
Pets	Pets are not allowed.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Pool

Front desk 24 hour

Non-smoking

Lift

More about Apart Hotel Selenza

Apart Hotel Selenza

Set in Cochabamba with Culture House and Portales Palace nearby, Apart Hotel Selenza features accommodation with free private parking, as well as access to a sauna. The property features city and quiet street views, and is 1.

Ratings and reviews

Cleanliness

5.0

Service

5.0

Value

5.0

Traveller reviews

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Mentioned by travellers

Business traveller

Comment: 27 Sep 2022

住房的设置很好，但是早餐我不太适应，因为是三明治，可能是疫情的原因，早餐是送房间的，另外就是床头没有纸巾，比较不方便

Family traveller

Comment: 1 Aug 2022

Stayed in: Jul 2022

Terrible experience at SELENZA "apart" hotel

Upon arrival my on-line reservation was ignored, had to start all over.
The shower drain was clogged , I asked for a room change, the request was denied in the most unrespectful way. I then asked to talk to the manager, at 10am, in the .morning last Saturday, the clerk indicated that the manager had left for the day. They didn't even unclog the drainage system, so I had to live with it at a rate of 50USD a day. Dirt and residue from prior usage came out from the drain to the surface.
Asked for room cleaning, bread crumbs from the breakfast were still in the room, and towels left all over the place (read below). By the way, they force you into their one-size-fits-all breakfast, they don't even offer a dinning room , breakfast is served at your room, you don't get to choose an earlier time other than 8am.
Al checkout, wether you are in a rush to the airport or not, they stop you in the most rude and unpolite way, so somebody needs to check you did not wreak havoc the premises or took a hotel accessory. I have never, ever, experienced something like this before, not even in backpackers hostels, most people treat travellers very well in Bolivia. BUT NOT AT SELENZA apart hotel, located at Portales Ave and Santa Cruz intersection, Cochabamba.
The bathroom towels of the previous day were left unchanged, I had to ask for an additional soap bar...etc .
Simply put: Selenza Apart Hotel in Cochabamba, gives Bolivia a bad name. I would NEVER recommend this place to anybody.

Couple

Comment: 24 Apr 2022

Stayed in: Apr 2022

Agresión Física y verbal

Un desatre de hotel, por que despues de hacer mi check out, me cobran 100 bs. por persona que me visito, por toallas manchadas 80 bs. y al reclamar por estos cobros, la administradora y empleados, agreden a mi esposa a mi y al taxista.

Group traveller

Comment: 10 Oct 2021

Stayed in: Aug 2021

DECEPCIÓN TOTAL

Decepción total !! Reservamos por Airbnb y nos dijeron que supuestamente no manejaban esa plataforma, después de tanta insistencia se contactaron con la plataforma y les devolvieron el dinero , coordinamos en una fecha de devolución , sin embargo la Administradora no nos respondió más llamadas, ni whatsapp , ante tal respuesta las calificamos por Facebook y ahora NO QUIERE DEVOLVERNOS EL DINERO e índico prepotentemente que eliminemos el comentario y pidamos disculpas solo por tener libertad de expresión en redes. Sin embargo nosotras esperamos un gran tiempo a que devuelva el dinero y no respondió ante tal petición , ya pasaron 2 meses y no hay tal , solo pedimos que nos devuelvan ! no confíen en el hotel , deja mucho que desear…

Couple

Comment: 19 Aug 2021

Stayed in: Jun 2021

Lindo y acogedor

Es un hotel muy bonito, limpio, totalmente equipado, camas cómodas, piscina bonita en el último piso, pero es importante pedir que la atemperen, sauna a vapor, el precio incluye desayuno continental servido en la habitación, se encuentran en una linda zona de Cochabamba, cerca a muchos lugares turísticos.

Location

Avenida Portales 420, Cochabamba, Bolivia|2.42 km from First Baptist Church

10 things to dowithin 0.48 km

2.41 km

2.08 km

0.32 km

Airportwithin 6.15 km

6.15 km

Check in and check out

Check in from:

12:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast price

Please contact hotel for price information.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. The swimming pool Hot tub is open daily from 12:00 to 19:00 hrs Sauna is only available on Saturdays and Sundays from 13:00 to 18:00 hrs **according to availability**

Important information about the city

Bolivian citizens will be charged an additional 13% value added tax. Please note that foreign guests do not need to pay this tax if they show their passports, immigration cards (issued within the past 90 days), and a non-Bolivian credit card.

Accepted payment methods

The hotel accepts the following payment methods: